JBSA Fort Sam Houston
Customer Support Branch

QueueKiosk™ Online Services

       

Welcome to the

JBSA ID Card Facility

Use this service to check-in ahead of time and save a place in line!  After you use this service to check-in, your place in line will be held only for a period of 60 minutes, so be sure to use the Check-In Kiosk on arrival to let us know when you're here.

If you'd like to know how busy we are today, use the button below to see today's average wait times.